Contact us
There is no call centre behind this form. It reaches the company that publishes Travel Planner, and a person reads every message.
Send us a message
When you will hear back
We answer in French or in English, usually within two to three working days. A message sent on a Friday evening will typically be answered early the following week. If your question concerns your subscription or your account, mention the email address you signed up with — it saves a round trip.
What we cannot do for you
We do not book anything on your behalf, and we never take your payment. Travel Planner builds and costs a trip, then hands you a booking link for each part of it; the contract is between you and the airline, the hotel or the ticketing site. So we cannot change, cancel or refund a booking, and we have no access to your reservation — for those, contact the seller directly.
The publisher
GHIC — Global Human Intelligence ConsultingSingle-shareholder limited company (SARL)60 rue François 1er, 75008 Paris, FranceSIREN 939 603 593 · Publication director: Philippe GuillamoBefore you write
Many questions already have an answer: what the subscription includes, how a budget is worked out, why a destination was not proposed, how to cancel, what we do with your data.